| |
| |
|
Software Information |
|
|
|
Microsoft CRM or Siebel
Siebel is traditional CRM market leader, however and mostly due to recession 200-2003, Siebel lost sizable portion of CRM market to new tiger, such as Microsoft CRM. Microsoft CRM s recent (2001) CRM answer from Microsoft and attempt top get market share from traditional vendors: Siebel, Oracle, Onyx. Now it is targeted to the whole spectrum of horizontal and vertical market clientele. It is tightly integrated with other Microsoft Business Solutions products such as Microsoft Great Plains, Solomon, Navision (the last two in progress). We would like to give you Microsoft CRM selection advise, based on our MS CRM consulting practice, going back to its inception in 1999. This article is written in FAQ style for beginner level 1. What is your industry - how strange it may look - close to 40% of our clients or so-called orphan clients - who needs help with Microsoft CRM customization are freight forwarding, transportation companies, who needs either improvement in Exchange-CRM connector or MS CRM integration with their freight forwarding system, where they would like to see on the fly resent shipment info. And also to mention freight forwarding companies are usually large (more than 50 CRM users) 2. How comfortable you are with Microsoft technology in-house support - The old-days idea of Apple computer was to make computer absolutely intuitive and working for housewife. Now we know that this is not realized so far. If you compare MS CRM with Siebel - you will see that MS CRM requires y0u to have Microsoft Certified people in staff. Everyone knows that Microsoft is "so innovative" that each product requires daily service packs and patches 3. Do you have Great Plains, Solomon or Navision - CRM is usually integrated with ERP system and if you are looking at MS CRM - you should benefit if you have ERP from Microsoft Business Solutions (Great Plains, Solomon, Navision, Axapta or Small Business Manager - SBM) 4. Operating System Philosophy - Microsoft likes clients who have no UNIX/LINUX/IBM/Apple etc inclination and staked on Microsoft Windows 2003/2000/XP/Longhorn, preferably staying on Intel platform (No AMD Athlon 64) Have fun in selection and decision. We are here to help you: 1-866-528-0577 About The Author Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies - USA nationwide Microsoft CRM, Microsoft Great Plains customization company, with offices in Chicago, Phoenix, Los Angeles. San Francisco, San Diego, New York, Atlanta, Denver, Miami, Toronto, Montreal, Madrid, Moscow (www.albaspectrum.com), he is Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM SDK developer; akarasev@albaspectrum.com
MORE RESOURCES:
Software - Google News |
|
|
|
RELATED ARTICLES
Software Development in 2005 - Back to the Future 2005 - Back to the Future.What does the future hold? A big question and initially the answer is anything and everything. Accessing XML Using Java Technologies The most important benefit of XML is its simplicity. Though it is simple it is powerful enough to express complex data structures. The Death of Windows I have always regretted how Microsoft price gouges and rips off computer users. I really regret Windows XP activation. Microsoft Great Plains Security Setup - Overview For Consultant Microsoft Business Solutions Great Plains is very good fit for mid-size company and probably good budget solutions for large corporation. Former product name was Great Plains Dynamics / eEnterprise. How to Tell You Have Spyware, Ad-ware or Viruses Usually, the easiest way to tell you have spyware is because your PC is running at a reduced speed. The other way to check is to hit CTRL+ALT+DELETE and hit task manager (if you have windows service pack 2. How to Build a Basic CSS Layout Designing without tables by using CSS layouts is fast becoming the new standard on the Web because of the benefits mentioned in my previous article. Web browsers used these days are now able to render web pages proficiently. How a Bug Challenges to a Software Professional It is really interesting that a bug can create problem for a learned person even the bug is not alive. One day my one friend was working and a bug created much problem. Fundraising Software - How Can That Help Me? Fundraising software lets you connect with donors in a way that is unlike any communication you've ever had before. You can diversify your fund raising efforts with software and manage all of your day-to-day activities. Free Microsoft Word Online Training Tutorial Resources Microsoft Word is one of the most popular office applications that provide many features such as word processing, web publishing and database creation. Tapping into these Word resources, however, is not always easy and straightforward, leaving users stumped and puzzled. Microsoft Office Selecting Secrets Stop the Runaway MouseWhat's the "runaway mouse?" You've seen it.. Microsoft Small Business Manager Customization Options - Overview Microsoft Business Solutions Small Business Manager is Great Plains Dexterity based application and successor and small business market niche version of Microsoft Great Plains. Microsoft Great Plains itself has variety of customization and integration tools: Integration Manager, VBA/Modifier, Great Plains Dexterity, SQL Server stored procedures to name a few. Understanding XML Server XML Server can be a Web Server that stores the XML files in it and serves them on demand. The XML Server would have processing capabilities with an XML engine and to transform the XML document to other forms. Reloading Windows XP If you have been running Windows XP for a couple of years or more you may find that it is not running quite as quickly and smoothly as it was when you did your first install. I am constantly 'evaluating' software and uninstalling and reinstalling beta software on my computer and have always gradually become more and more disappointed after nine months to a year with the performance of my PC. Data Quality Best Practices for Salesforce.com Executive SummaryAn effective plan for entering, cleaning and updating the data for your salesforce.com (SFDC) system is critical for achieving success with SFDC. Linux vs Windows Operating Systems With so many Microsoft Windows related viruses, errors, and other software problems, many average computer users are looking at alternative operating system platforms, such as Linux. It is important that users, frustrated with Windows, don't simply install a version of Llinux without knowing what they are in for. Microsoft Great Plains as ERP and Microsoft CRM as CRM If you have Microsoft Great Plains and support it for your company then you need to know some technical details about Great Plains version upgrade and what is going on behind the scenes, which options do you have in case of Dexterity, VBA, SQL customization, additional complexity comes with migration from ctree/Pervasive to MS SQL/MSDE.What is upgrade in the language of technology? Upgrade has server and client sides. Can Group Collaboration Software Meet Business Needs? According to a survey conducted by InfoTrends/CAP Ventures entitled "Content-Centric Collaboration," 51 percent of businesspeople utilizing technology such as Microsoft Office and e-mail collaborate almost daily as a part of their business operations and need group collaboration software to support electronic collaboration.The report indicated that the need would continue to grow over the next year. SSH (SCP) Send Files from Windows to Your Linux Box Not all of us have the luxury of working both at home and at work on a UNIX based system. However that doesn't mean you can't transfer files safely and securely between the two systems. Microsoft Great Plains BR: Bank Reconciliation Microsoft Business Solutions Great Plains is marketed for mid-size companies as well as Navision (which has very good positions in Europe and emerging markets where it can be easily localized).Great Plains Bank Reconciliation (BR) module lets you manage all of your bank-related activity through a single automated intersection, including cash, check, and credit card transactions, bank account balances, and automated reconciliation. Corporate Accounting System: Microsoft Great Plains - Overview Corporate ERP/MRP selection might be tough one, especially considering very turbulent ERP world and fierce competition between Microsoft Business Solutions (Great Plains, Navision, Axapta, MS CRM), Oracle (Oracle Financials, PeopleSoft, JD Edwards), IBM (including Lotus Domino), SAP, Microsiga (Brazil, Portugal). We recommend you, IT director of large corporation, make your home work and decide on Microsoft or Java/EJB/J2EE platform (however you should consider vendor dependence minimization, and stake on both with XML streams integration between the two).
|
|
Home | Site Map | 101InfoLinks.com | Best Book Shop | Sports Fans ONLY 
.
|
| © 2007 |
