| |
| |
|
Software Information |
|
|
|
Microsoft CRM Implementation for Large Corporation - overview
Microsoft Business Solutions CRM is now approaching the phase of being mature product and the CRM solution you may consider for large publicly traded company. Our view point considers the fact of multiple platforms and systems coexistence and balancing: UNIX, Linux, Microsoft Windows, Java, .Net, PC, AS/400, RS6000, Microsoft Exchange, Lotus Notes Domino, etc. This increases the cost of maintenance, but decreases the risk of being trapped to one vendor/solution. So far we've seen successful implementations of Microsoft CRM in the following industries: Distribution, Logistics, Non-Profit, Chemicals, Pharmaceutical, Placement/Recruiting, Medicare/Hospitals, Retail, Wholesale, Education, Beverages, Services, Defense, Aerospace, Oil & Gas. ? In-house Implementation. This is non-expected paradox. Multiple clients, especially large companies, do it themselves. The reason is - Microsoft CRM utilizes all spectrum Microsoft Technologies: Exchange, Active Directory, .Net, Full-text search, etc. Microsoft oriented IT people understand it and like to be involved. So, you should consider self-implementation first. ? Integration. Microsoft CRM has relatively simple business logic and sits in Microsoft SQL Server, which enables customization and integration with third party systems and databases. If you have Microsoft Great Plains - you can use MBS CRM-GP integration tool, based on BizTalk. If you have UNIX-based ERP/Accounting, you can deploy MS SQL linked server to bridge MS CRM and ERP. The same would work for Oracle ERP - Oracle Financials. Navision has third party integration tool and the one from Microsoft is on the way to be released. Axapta is also candidate for the integration. ? Customization. Microsoft CRM SDK describes majority of MS CRM objects and classes and enable VB.Net or C#.Net developer to build-in custom .Net application for Microsoft CRM existing screens. And this is actually the way of the integration - you realize integration in the custom .Net application. ? Messaging. Microsoft CRM uses MS CRM-Exchange connector in its standard functionality. However if you have IBM Lotus Domino email server - you can deploy MS CRM-Lotus connector, developed and supported by Alba Spectrum Technologies. ? Data Conversion. You should use Scribe for initial data migration. However you need some programming work if you plan on bringing advanced data (email attachments from Siebel, for example) ? External consultants. You should consider customization and integration initial design as candidates for outsourcing. Then, when coding is done and implemented - you may switch to your internal developers to support custom pieces. ? Nation-wide support. Microsoft CRM is very innovative from the support side. It means that Microsoft CRM partners tend to go to the nation-wide and international market to sell, implement and support the application. Being web application - Microsoft CRM could be accessed, customized and modified from anywhere. ? Internationalization. Microsoft Business Solutions promotes MS CRM worldwide and has local versions of the product You can always have us help you, give us a call: 1-630-961-5918 or 1-866-528-0577, help@albaspectrum.com Andrew Karasev is consultant and CTO in Alba Spectrum Technologies ( http://www.albaspectrum.com ) - Microsoft Business Solutions partner, serving clients in Illinois, New York, California, Florida, Georgia, Texas, Arizona, Virginia, Minnesota, Canada, UK, Europe, Australia, New Zealand, Asia, Russia. He is Microsoft Great Plains certified master, Great Plains Dexterity, Microsoft CRM SDK C#.Net, Crystal Repots developer. You can reach Andrew: akarasev@albaspectrum.com
MORE RESOURCES:
Software - Google News |
|
|
|
RELATED ARTICLES
The End of Spyware? The US House of Representatives has recently passed the "Spy Act" - or to give it its full title - the Securely Protect Yourself Against Cyber Trespass Act. This aims to prevent software companies from installing spyware on users PCs without their knowledge, and anyone found guilty of breaching the act faces a fine of up to $3 million. Groupware: Avoid the Ad Hoc Shuffle GroupwareEfforts are continually made to manage the unavoidable ad hoc business process, but ad hoc processes do not necessarily mean a pile of messy, shuffled documents, at least not anymore. Groupware is software which tracks and manages the ad hoc business collaboration. CRM 101: Customer Relationship Management for Beginners Customer Relationship Management, abbreviated "CRM," is the term for a business strategy that is designed to improve customer service. CRM is also designed to increase customer satisfaction and gain new customers, thus increasing a business' revenue. Marketing Your WinRunner Team It won't matter how effective your WinRunner Team is if no-one outside your immediate organization knows about your accomplishments. For this reason, marketing your WinRunner Team is vital to your success. Microsoft CRM Implementation & Customization: MS CRM Fax Gateway With this small article we are continuing Microsoft Business Solutions CRM customization, development, modification, setup and implementation discussion.Microsoft CRM at this moment doesn't have advanced fax automation - you can register the fact of fax receiving or sending, but it is not sufficient for your daily work with your clients. Assertion in Java Assertion facility is added in J2SE 1.4. Why Stick With Email Clients Like Outlook? Trying to figure out a stream in banning one email client or another is no easy job. As soon as somebody rises up saying Outlook is bad, somebody else comes saying it's good and the other one is bad. What You Must Know About Spyware Right Now Spyware is like the new technological nuclear weapon on the internet. Spyware can not only damage the health of your computer but it can also steal your personal identity other personal information. Navision Customization: C/SIDE, C/ODBC, C/FRONT, XBRL - Development Options Microsoft bought Navision, Denmark based software development company, along with Great Plains Software. Now Microsoft Business Solutions offers following ERP applications: Navision (former Navision Attain), Microsoft Great Plains (former Great Plains Dynamics/eEnterprise), Solomon, Axapta. Adware and Spyware What is 'adware'?Adware is basically software or scripts that are hidden on your computer, that make advertising show up all over the place. It may be an extra menu in your web browser, icons appearing on your desktop, bookmarks or favourites appearing out of no where, and pop up ads that seem to come from no where!What is 'spyware'?Spyware is similar in nature to adware, however I feel its purpose is slightly more sinister. Screenshots Vista Windows Features Additionally, Vista will include many other new features.Aero Vista will include a completely re-designed user interface, code-named Aero. Software Automation Helps Increase your Bottom Line When you own a small business, time is money. And every time a task that should be automated is handled manually, it wastes your time and your business loses money. ERP for Large Corporation - New Selling Strategy Our opinion is based on our Microsoft Business Solutions Great Plains, Microsoft CRM sales and marketing campaign to large businesses in the following industries: Aerospace, Furniture, Beverages, Placement, Distribution & Logistics, Textile, Services, Food, Manufacturing. With the new economy recovery we see signs on the market, signaling selling strategy change. Computer Based Language Development and Spell-checking Language development computer: Computer-based method for aiding language development seems like an interesting idea, the trick with this would be in getting the computer to take on part of the role of the human in the checking process.In all computer aided learning applications aimed at the very young, there is a danger that the computer may be seen as a replacement for a human instructor, however computer are notorious for not volunteering information or inability to deal with erratic behaviour. Instant Messenger Clients If you have been using the Internet for any amount of time you have probably used an instant messenger at some time or another. They allow you to talk to your friends, family and co-workers with the click of a button. How Do I Get Rid Of That Darn Spyware? Ad-Aware and Spybot are probably the two most well known antispyware solutions. However, they frequently fail to catch the more crafty spyware. Microsoft Great Plains Oil & Gas - Implementation & Customization Highlights Microsoft Great Plains serves the wide spectrum of horizontal markets. Great Plains could be considered as ERP platform, which you could expand with third party modules or advance with your own in-house custom functionality. Snort for Network IDS What is Snort?Snort is an open source network intrusion detection system (NIDS) that can audit network traffic in real-time. Snort is a packet sniffer, a packet logger, and a network intrusion detection system. The Hidden Power of Online Manual Writing software manuals is boring, isn't it? We often think: "My software is easy to use. The user interface is intuitive. Managing Stress in the Computer Industry - Five Steps to a Stress-free Life It would be easy to think, like most people apparently do, that stress and the computing (and especially programming) industry were unlikely bedfellows. The habitual image of long-haired young "geek" programmers churning out 'software' from their teenage bedrooms is one that many still associate with mainstream programmers.
|
|
Home | Site Map | 101InfoLinks.com | Best Book Shop | Sports Fans ONLY 
.
|
| © 2007 |
