| |
| |
|
Software Information |
|
|
|
Lotus Notes Domino and Microsoft CRM Integration
Well, even if the combination might look very unusual, we see the coexistence of these two systems, especially in large corporations, non-profit organizations. Technically Lotus Notes Domino has parallel structure, including Domino email server. Lotus is extremely flexible and you can program your own CRM or purchase CRM for Lotus, however Microsoft CRM has Microsoft SQL Server database and very simple Sales automation module. Let's look at the integration reasons and scenarios. Be sure that each specific case requires custom programming, tuning and support. ? Why Lotus & MS CRM? There are several reasons to combine the two. First - Lotus Domino has very long history and is present on the market over 15 years. Corporations might have business system built upon the Lotus Notes Domino platform and it is not desirable or even feasible from the complexity standpoint to phase it out. The second reason is possible IT strategy to balance multiple platforms to avoid over-dependence on one vendor (such as Microsoft). There might be also licensing issue - if corporation has several hundred Lotus licenses - it doesn't want to lose them and pay for 200 Microsoft CRM users. In this case MS CRM might be the solution for Sales department and all the other departments should stay on Lotus ? Lotus Domino as Messaging for MS CRM. There is no need to program this custom piece, just use MS CRM - Lotus Domino connector, supported by Alba Spectrum Technologies. It has advanced functionality, versus standard MS CRM Exchange connector. Instead of using GUID in the email header, it scans Contacts, Accounts, Leads emails for matching. ? Lotus Workflow. Workflow is possible in Lotus and MS CRM. In Lotus, however workflow is the most advanced. You can use Lotus Workflow and then upon the completion it can transfer control to Microsoft CRM. This is typical Microsoft CRM SDK (to program MS CRM) and Lotus Java Agent programming from the side of Lotus. Lotus workflow may work with integration to your ERP/Accounting application, such as Microsoft Great Plains, Navision, Axapta, however this is outside of the scope of this article. ? Lotus/CRM Activities Synchronization. One of the popular requirements is the synchronization of Microsoft CRM Activities: Appointment, Phone Call, Fax, etc. with Lotus TOTOs. This should allow users work on the same project sharing Lotus and MS CRM data space. If you need help in the integration or customization, feel free to call us: 1-630-961-5918, 1-866-528-0577, help@albaspectrum.com Andrew Karasev is Chief Technology Officer at Alba Spectrum Technologies ( http://www.albaspectrum.com ) - Microsoft Business Solutions and IBM Lotus Domino Partner, serving corporate customers in the following industries: Aerospace & Defense, Medical & Healthcare, Distribution & Logistics, Wholesale & Retail, Chemicals, Oil & Gas, Placement & Recruiting, Advertising & Publishing, Textile, Pharmaceutical, Non-Profit, Beverages, Conglomerates, Apparels, Durables, Manufacturing and having locations in multiple states and internationally.
MORE RESOURCES:
Software - Google News |
|
|
|
RELATED ARTICLES
Groupware: Answers the 5 Questions of Document Collaboration Every organization which creates collaborative documents, whether they are budgets, presentations, reports, spreadsheets, or other documents recognizes that collaborative efforts are requirement. That collaboration always forces the 5 eternal document collaboration questions: Who? What? Where? When? How? The reason I refer to them as eternal is that every day businesses are faced with these questions and rarely find the answers when they collaborate on documents. Helping Newbies Understand Professional Software The Windows registry is a huge database that ensures normal computer operation. Installing and uninstalling software can make your registry a mess, leading to decreased PC performance and causing computer crashes. Protect Your Computer...and Your Business! We all take the computer for granted. I mean, all we have to do is switch it on and it's ready to go. Microsoft CRM Lotus Notes Domino Connector FAQ Microsoft Business Solutions CRM and IBM Lotus Notes Domino, being two groupware products from competing software development leaders, however could coexist within one organization computer network and even work together in collaboration. There maybe multiple reason why corporation would use both products: licensing, commitment to IBM Lotus Notes as legacy product, risk balancing - staking on both Microsoft and Java/EJB/J2EE platforms, deploying Lotus advanced workflow to automate document management, etc. How To Create A Data Capture Procedure Checklist For Your Small Business CRM Software Fortunately one of the most common reasons cited for the high failure rate of CRM systems - poor data quality - is also one of the easiest to avoid. Your CRM software is only as good as the information it contains. Lotus Domino/Notes - Microsoft Great Plains Tandem as ERP with Documents Workflow - Overview for IT Lotus Domino/Notes - Microsoft Great Plains tandem as ERP with Documents Workflow - overview for IT SpecialistMicrosoft Business Solutions has the whole spectrum of business applications, the good combination seems to be Microsoft Great Plains and Microsoft CRM. However we need to admit that Microsoft is relatively new in the CRM market and also for large corporation it could not be a good idea "to put all the eggs into one basket". 10 Things You Can Do With Photoshop CS2 That You Couldnt Do Before Now Is Photoshop CS2 worth the upgrade? You bet it is! Here are just 10 things you can do with this fantastic new version of Photoshop that were impossible (or difficult) to do with previous versions:1. Manipulate objects in the Adobe BridgeThis new generation of file browser enables you to look at photographs and artwork in detail before you open the file, process multiple Camera Raw images, flip through pages in PDF documents, size, rate and organise your work in a convenient and highly user-friendly way. Microsoft Great Plains BR: Bank Reconciliation Microsoft Business Solutions Great Plains is marketed for mid-size companies as well as Navision (which has very good positions in Europe and emerging markets where it can be easily localized).Great Plains Bank Reconciliation (BR) module lets you manage all of your bank-related activity through a single automated intersection, including cash, check, and credit card transactions, bank account balances, and automated reconciliation. Microsoft Navision Customization Upgrade - Tips For Programmer/IT Specialist Currently Microsoft Business Solutions is on the way of creating so-called suites: Microsoft Financials, Microsoft Distributions, Microsoft HR, Microsoft Manufacturing. It is very difficult to say which product will be the core of which suite, but the best guess is this: Microsoft Great Plains - Microsoft Financials and probably Distribution/Supply Chain Management and HR, Solomon - Microsoft Project or Professional Services, Navision - Microsoft Manufacturing. Interactive Mapping Brings Information to Life What is Interactive Mapping?Interactive mapping is a visual display medium which allows graphing, mapping, and even conversion to PDF of any type of information. This technology is used by national government agencies, airlines, chambers of commerce, ski resorts, and countless corporations to make information accessible and interactive to whomever they present the information. Do You Know These Facts About Spyware ? Imagine something that follows you home and sets itself up in your house. It eats your food, enjoys your drinks, reads everything you bring home or purchase. Crystal Reports For Microsoft Navision - Overview For Programmer/IT Specialist Let us give you - developer some hints in the report creation. C/SIDE database - use C/ODBC to create the connection for your Crystal Report. Preventive Maintenance Software Companies Several software companies design programs for preventive maintenance. Most of the preventive maintenance software companies produce programs for facilities and businesses. Software Engineering: An Introduction Software Engineering is the Systematic Approach for analysis design implementation and maintenance of Software .It involve the use of Case tools. Online PowerPoint Presentation - Convert PowerPoint to Flash Although we don't know whether Microsoft ever envisioned such a big market about PowerPoint on its first release. Today this software is impacting profoundly on education and corporation's activities in the way that nobody could ignore. What To Do When Windows Wont Boot When Windows fails to boot it is normally caused by you installing a program or device and it has caused a conflict with one or more other programs.This will no doubt give you plenty of heartaches if you're not certain which program caused Windows to not boot up. COSMIC: A Small Improvement on the Symons Method The COSMIC FP (function point) software quality metric, is no longer 'proposed' but an actual system in use and internationally recognised, whereas MarkII, like other older systems, is not recognised anywhere, and, even in the UK is in decline if not actually dormant, so this debate is already over.Historically, from my limited understanding of the situation, it seems that originally there were upwards of 35 variants of function point style metrics until the ISO developed criteria for a acceptable solution, ISO 14143: Parts 1 to 5 (1995-2002):The COSMIC group reviewed existing functional size measurement methods, namely the work done in the late 80's by Charles Symons in the UK. How To Choose A Fire Wall Software Program In the real world a "fire wall" is a fireproof wall that is built to stop the spread of fire from one part of a building to others. In the Internet world a firewall has a similar purpose in that it stops the spread of harmful viruses and attacks from entering your home or office network. Microsoft Great Plains Reporting - Overview for Developer Looks like Microsoft Great Plains becomes more and more popular, partly because of Microsoft muscles behind it. Now it is targeted to the whole spectrum of horizontal and vertical market clientele. Is Your Small Business Ready For A CRM Software Solution? I have yet to see a business that, sometimes in spite of themselves, didn't benefit from implementing a Customer Relationship Management (CRM) or a simpler Contact Management software solution.Your small business might be the rare exception, but if you can relate to some of the following scenarios, you may be ready to take advantage of the improved and inexpensive CRM systems coming on-stream.
|
|
Home | Site Map | 101InfoLinks.com | Best Book Shop | Sports Fans ONLY 
.
|
| © 2007 |
